Job Detail

Description

We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. Customer Service Representative Duties and responsibilities Managing a large volume of customer calls Stay friendly and helpful Resolve questions and service issues for customers via phone, email, and text Accurately document customer interactions Determine opportunities for new sales Sell products to established customers through up-selling and cross-selling Resolve all inbound and outbound support requests per established guidelines. Identify and act as a company ambassador at all times Be professional Customer Service Representative requirements High School Diploma or equivalent X years of customer service experience Demonstrated ability to provide outstanding customer service Customer-centric Result-driven Focus on quality and attention to detail Good time-management skills Ability to multi-task Strong interpersonal and communication skills Critical-thinker and problem-solver Ability to work with minimal supervision

• Number of Vacancy:

  20

• Category:

  Recruitment / Staffing

• job Nature:

  Full time

• Salary Range:

  Rs 450000 To 550000

• Employment Type:

  Permanent

• Role:

  CSR Manager